Simple Soirées Terms Of Service

Shipping Time Frames
We endeavour to deliver all orders within the estimated time frames provided at checkout. Please note that these time frames are estimates only. While we do our best to meet them, factors beyond our control, such as customs delays, courier backlogs, or periods of high demand (like the festive season), can occasionally cause delays.

We will make every effort to inform you of any significant delay. We strongly recommend placing your orders well in advance of your event to ensure your Simple Soirees delivery arrives on time.

Overview
This website is operated by Simple Soirees (Pty) Ltd, a registered South African company. Throughout the site, the terms “we”, “us” and “our” refer to Simple Soirees (Pty) Ltd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, and merchants.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Any new features or tools added to the store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products to you.

Part A – Sales Promotions
From time to time, we may offer sales promotions and discount codes.

• Promotional Codes: Discount codes are subject to their specific terms and conditions stated at the time of issue. They are valid for a limited time only and may not be used in conjunction with any other offer unless explicitly stated.

• Newsletter Sign-Up Discount: By signing up for our newsletter, you may receive a one-time discount code for your first order. This offer is for new customers only and cannot be used retrospectively or in conjunction with other promotions unless stated otherwise.

• Right to Withdraw: We reserve the right to withdraw, amend, or cancel any promotion or discount code at any time without prior notice.

Part B – General Terms of Use and Terms of Sale

Section 1 – Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section 3 – Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material is at your own risk.

We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

Section 4 – Modifications to Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products
We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis. We reserve the right to discontinue any product at any time.

Section 6 – Billing and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

Our acceptance of your order is completed once we dispatch the product(s). Title in the product(s) transfers to you upon delivery to the address you provided.

You agree to provide current, complete, and accurate purchase and account information for all purchases.

Section 7 – Third-Party Tools & Links
We may provide you with access to third-party tools over which we have no control. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties.

Certain content and services available via our Service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

Section 8 – User Comments and Feedback
If you send us creative ideas, suggestions, or other materials, you agree that we may use them without restriction and without any obligation to you. You agree that your comments will not violate any third-party rights.

Section 9 – Personal Information
Your submission of personal information is governed by our Privacy Policy.

Section 10 – Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 11 – Prohibited Uses
You are prohibited from using the site for any unlawful purpose, to harass others, to transmit viruses, or to interfere with the security features of the Service.

Section 12 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your sole risk. The Service and all products delivered to you are provided ‘as is’ and ‘as available’ for your use without any warranties.

In no case shall Simple Soirees (Pty) Ltd, our directors, officers, employees, or affiliates be liable for any direct, indirect, or consequential damages arising from your use of the Service or any products procured using the Service.

Section 13 – Indemnification
You agree to indemnify and hold harmless Simple Soirees (Pty) Ltd and our affiliates from any claim or demand due to your breach of these Terms.

Section 14 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the maximum extent permissible, and the other provisions shall remain in full force and effect.

Section 15 – Termination
These Terms are effective until terminated by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.

Section 16 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa. You consent to the exclusive jurisdiction of the South African courts for any dispute arising from these Terms.

Section 17 – Contact Information
Questions about the Terms of Service should be sent to us at info@simplesoirees.co.za